Post by account_disabled on Jan 23, 2024 5:43:15 GMT -5
There are 800 thousand bots on Telegram, which are regularly used by 52 million people. In the messenger, you can configure anything from a simple “reminder” to a translator and a questionnaire. A Telegram bot will also be a useful tool for the sales department - we have seen this from our own experience. Ruslan Yasinsky, an analyst at Ringostat , talks about setting up such an assistant . Reading time: 11 minutes Telegram: how to use bots Why is a chatbot useful in Telegram? 1. Creating a bot 2. Setting up a script and trigger 3. Setting up data transfer from CRM to a table Summary of settings conclusions One of my responsibilities is the implementation of solutions to automate and optimize the business processes of the sales department.
Therefore, I keep Fax Lists an eye on technologies that may be useful in this area. Not long ago I found instructions for creating and setting up a chatbot, which I adapted to the needs of our sales managers. I will share it below, but first I will describe the principle of operation of the assistant and its advantages. The Ringostat sales department uses CRM Pipedrive, and there is a special chat for sales representatives to communicate. After each sale, the bot sends the following message to him: tg bot, how to install a bot in telegram Telegram: how to use bots The operating principle is as follows: data on deal closures is transferred from CRM to a separate Google Sheet; a special script takes data from this dox, contacts the bot and transfers it to it; The assistant sends a message to chat participants that a sale has taken place.
Why is a chatbot useful in Telegram? Efficiency. The messenger is usually always open. Therefore, employees and management will immediately learn about new sales - you don’t need to go to CRM for this. Additional motivation. The manager who closed the deal is pleased to see mention of the sale. And this inspires his colleagues to keep up. Information at your fingertips. The bot is especially convenient for those who are on sick leave, on vacation or on a business trip. Usually in such cases, logging into CRM is too inconvenient. 1. Creating a bot I took part of the instructions from Medium as a basis . First, we create a bot, give it a name and login, with which an assistant can be found and added.
Therefore, I keep Fax Lists an eye on technologies that may be useful in this area. Not long ago I found instructions for creating and setting up a chatbot, which I adapted to the needs of our sales managers. I will share it below, but first I will describe the principle of operation of the assistant and its advantages. The Ringostat sales department uses CRM Pipedrive, and there is a special chat for sales representatives to communicate. After each sale, the bot sends the following message to him: tg bot, how to install a bot in telegram Telegram: how to use bots The operating principle is as follows: data on deal closures is transferred from CRM to a separate Google Sheet; a special script takes data from this dox, contacts the bot and transfers it to it; The assistant sends a message to chat participants that a sale has taken place.
Why is a chatbot useful in Telegram? Efficiency. The messenger is usually always open. Therefore, employees and management will immediately learn about new sales - you don’t need to go to CRM for this. Additional motivation. The manager who closed the deal is pleased to see mention of the sale. And this inspires his colleagues to keep up. Information at your fingertips. The bot is especially convenient for those who are on sick leave, on vacation or on a business trip. Usually in such cases, logging into CRM is too inconvenient. 1. Creating a bot I took part of the instructions from Medium as a basis . First, we create a bot, give it a name and login, with which an assistant can be found and added.